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Privacy and data protection policy

The following privacy statement outlines ways in which we (Yorkshire Coast BID Limited) collect, retain and use data that you supply to us via the BridBus.co.uk website, and data that could be used to identify individuals who visit that website.

Enquiries

Where you supply us with your email address or other contact information in the course of making an enquiry, either via the internet or by directly emailing us, we will only retain and use that information in order to respond to your enquiry. We will delete your email and our reply 6 months after the last time you contact us. If you have any concerns about the way we are using your data please email kerry@yorkshirecoastbid.co.uk at any time.

Mailing list

Where you supply us with your email address or other contact information for the specific purpose of joining our mailing list, either via the internet or by other means such as directly emailing us, we will only retain and use that information so that we may occasionally provide the specific information you have asked for e.g, new dates and special offers. If you have any concerns about the way we are using your data please email kerry@yorkshirecoastbid.co.uk at any time.

Bookings

Where you supply us with your email address or other contact information as part of making a booking on the Brid Bus, either via the internet or by directly emailing us, we may retain that information after you have taken your journey in order to: a) ask you for feedback on the journey, which is in our legitimate interest so that we can give you and our other customers the best possible service, and b) fulfill our legal duties in respect of your booking, including accounting procedures. Unless you have separately given us permission, we will not use your email address for any other purpose, for example marketing. If you have any concerns about how we are using your data please email kerry@yorkshirecoastbid.co.uk at any time

General

You have certain rights of access to any personal data we hold. More information is available from The Information Commissioner’s Office website.

We will not at any time supply any information you give us to third parties for any purpose, other than those already mentioned.

We will not use your contact details to deliver regular mailshots, newsletters or other bulk email unless prior permission has been obtained. We may however use your contact details in order to seek this permission from you, unless forbidden under GDPR.

Data retention

Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Yorkshire Coast BID Limited will aim to -

  • review the length of time we keep personal data;
  • consider the purpose or purposes we hold the information for in deciding whether (and for how long) to retain it;
  • securely delete information that is no longer needed for this purpose or these purposes; and
  • update, archive or securely delete information if it goes out of date

As a general rule, data relating to enquiries will be kept for a maximum of 2 years, and data relating to bookings will be kept for no longer than the minimum time period required for accounting purposes, as mandated by HMRC.

Data erasure

You can request that we remove all information that we hold on you by emailing kerry@yorkshirecoastbid.co.uk at any time. We will remove all information other than that which we demonstrably are required to keep for legal, accounting or similar purposes.

Accessing your data

You can request details about any information that we hold on you by emailing kerry@yorkshirecoastbid.co.uk at any time.

Hosting provider

The BridBus.co.uk website is hosted by one.com. All details that you provide to us, and that we retain as specified in this document, will be stored on a UK based server hosted by one.com. If you have any concerns regarding the physical way in which your data will be held, please contact us.

Cookies


Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.



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